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Serial number of system*:

Date of purchase (mm/dd/yyyy):

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If you have an installation or service question, please use the form to the left, or email us at or contact us via telephone at (315) 455-2555.

Please include the following information when contacting our service department:

  • Serial number of system
  • Date of purchase
  • Number of hours in service
  • Brief description of your request

The goal of the service department at Cryomech is to handle your requests in a fast and efficient manner. Please remember that our office is open Monday through Friday from 8:00 AM to 4:00 PM EST.


Warranty statement available upon request.