Dear Customer,
If you have an
installation, service of spare parts questions please email @
Cryomech, Inc.
The goal of the service
department at Cryomech is to handle your requests in a fast and
efficient manner.
-
To be able to process
your request as quickly as possible we will need the following
information in your email:
1. Contact
Information:
-
Name
-
Telephone Number
-
Email Address
-
Company that
originally purchased equipment
-
Country of Equipment
Operation
2. Serial Number of
Equipment
3. Hours of Operation
4. Brief Description
of Failure (example: Compressor not turning on, cold head not
meeting specification)
A Cryomech Customer
Service Representative will be in touch with you shortly. If you do
not receive a response within 24-48 hours please contact us at
315-455-2555.
Please remember that
our office is open Monday through Friday from 7:30-4:30 EST.
Thank you
